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Insurance, Medi-Cal Rx & Medicare Part D.

We accept Medi-Cal Rx, the majority of Medicare Part D plans, and most commercial insurance. Not sure about yours? We can check in a few minutes by phone.

Medi-Cal Rx

We are a Medi-Cal Rx pharmacy. Bring your Medi-Cal Benefits Identification Card (BIC). Medi-Cal Rx covers pharmacy benefits no matter which Medi-Cal health plan you’re enrolled in.

Medicare Part D

We accept the majority of Medicare Part D prescription drug plans. During Medicare Open Enrollment (October 15 – December 7), check that Oak Grove Pharmacy is in your plan’s network before you switch plans. You can search pharmacies by name in the Medicare Plan Finder, or call us and we’ll tell you which plans we work with.

Prior authorizations and insurance problems

If your insurance requires a prior authorization, rejects a claim, or stops covering a medication, we don’t just hand the problem back to you. We work directly with your doctor to get the prior authorization approved, or to switch to a covered alternative, so you aren’t left without your medication.

Commercial insurance

We work with most major commercial and employer plans. Call (925) 681-1823 with your card in hand and we’ll check your coverage and copay before you transfer.

No insurance, or a medication that isn’t covered?

Ask for our cash price. We’ll also look for lower-cost alternatives, manufacturer programs, and prior authorization options with your prescriber.

Frequently asked questions

Do you accept Medi-Cal?

Yes. We accept Medi-Cal Rx, the state’s pharmacy benefit for all Medi-Cal members.

Do you take my Medicare Part D plan?

We accept the majority of Medicare Part D plans. Call (925) 681-1823 with your plan name and we’ll confirm.

Do you take Kaiser?

Most Kaiser Permanente members are required to use Kaiser pharmacies. Call us with your card and we’ll check whether your specific plan allows outside pharmacies.

Talk to a pharmacist

Call or text us, or just walk in. A pharmacist will answer your questions.

785 Oak Grove Rd, Suite G2, Concord, CA 94518 · Mon–Fri 10–6, Sat 10–1, closed Sunday. Standard text messages are not encrypted — please don’t text your SSN, insurance ID, or detailed health history.

This page is general information, not medical advice, and does not create a pharmacist–patient relationship. Insurance coverage and product availability vary and are not guaranteed. In an emergency, call 911.